There was a problem loading the reviews. But now, because of their incompetence and inefficiency, I had to pay for an extra nights stay. Fridge door oily Handle door not clean Toilet flushing button not clean No attention to detail Outside look tidy and good but when you dig further and wipe down with the hand sanitizer the tissue is brown Avoid low floor. (score from 622 reviews). I was OUTRAGED. Staffs are friendly and helpful. Can walk to Paragon from the connecting, good location It offers accommodations 5 minutes away from Somerset MRT Station. Thank you for choosing our centrally located serviced residence for your recent family staycation and for taking time to review your stay experience with us on Tripadvisor. Ascott Orchard Singapore (SG Clean) offers 220 air-conditioned accommodations with safes and complimentary bottled water. Public parking is possible on site (reservation is not needed) and charges may apply. Private Bathroom 3545 Forest Rd, Lansing, MI, 48910. Approximate prices in CZK for a 1-night stay, Strategically-located in the vibrant Orchard district, the reopened Ascott Orchard Singapore is The Ascott Limited's flagship property. Ideally, we'd publish every review we get, positive and negative. Dear duology, Greetings and welcome back! In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Other notable serviced apartments along the Orchard stretch include. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships, Marriott Autograph Collection Hotels in Singapore, Hotels with Complimentary Breakfast in Singapore, Hotels near My Cozy Room Boutique Spa @ Cairnhill. terrific pool. Finally, they agreed to move me to a different room, but the move could only be done after 3pm. Which languages are spoken by the staff at Ascott Orchard Singapore? The serviced residence houses various studio apartments (30sqm), one-bedroom apartments (60sqm) as well as two-bedroom apartments (60-80sqm), with a selection of special bespoke residences (in all of the above layouts) which showcase furniture from luxury furniture brand Fendi Casa. Ascott Orchard Singapore Constrast this with the officer on level four, she was chatty and friendly in allowing us to check out the gym and pool. Your contribution should be yours. City view We would also like to apologise for our inability to extend your stay as we were truly facing a full-house occupancy situation during the recent school holiday and festive seasons as many locals have chosen to stay with us because many are using their Rediscover Singapore vouchers for their stays before the near expiry of these vouchers. Have been staying in high floor it was ok. Dear shiro5775 Greetings. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The serviced residence houses various studio apartments (30sqm), one-bedroom apartments (60sqm) as well as two-bedroom apartments (60-80sqm), with a selection of special bespoke residences (in all of the above layouts) which showcase furniture from luxury furniture brand Fendi Casa. 1696800,1698510|2,1696860,1680920,1696800|3,1700010,1694800|1,1700010|4,1699500,1680920|1,1696640,1698020|1,1694800|4,1698510,1694800,1699060|1,1692140,1687140,1698020, Ascott Orchard Singapore (Hotel) (Singapore) deals, Singapore EXPO Convention & Exhibition Centre, Personal or sensitive information (e.g. #AscottOrchardSingapore #Ascott #AscottOrchardOne Bedroom Deluxe Suite Room TourHi! Your contribution should be yours. Make yourself at home in one of the 220 air-conditioned rooms featuring microwaves and flat-screen televisions. The spacious apartments at Ascott Orchard Singapore feature home entertainment systems. My daughter and I wanted to enjoy our swim time so we brought an adult sized large unicorn float to play with in the pool. Room is spacious with all the things you need. The customer officer, a lady, wasnt too interested in service. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. If you want to request something specific, you can do that after you select your rate. Guests are required to show a photo identification and credit card upon check-in. Ascott Orchard Singapore, 11, Cairnhill Road, Orchard, Singapore, Central, 229724, Singapore In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. I stayed there for almost 3 months in a 1 BR apartment. Highly recommended AAAAA++++, Dear WaiMingLoke, Greetings from Ascott Orchard Singapore! Brunch, Certain services and amenities may be reduced or unavailable as a result. super friendly staff members However, its hotel DNA compromises its ability to rival full-fledged luxury service apartments such as Fraser Residence Orchard Singapore andWinsland Serviced Suites by Lanson Place. What food & drink options are available at Ascott Orchard Singapore? Thank you for making them feel valued too! Couples particularly like the location they rated it 9.4 for a two-person trip. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Right in the heart of Orchard Rd! As always, we have truly enjoyed being of service to your lovely family and you. We are at your service. Provide everything you could need., Came back to stay again for a second time, still as comfortable and enjoyable as previous stay, extremely well furnished and maintained to a high standard , with the added bonus of excellent location . Anyone whos had a noisy upstairs neighbor would know that these sounds and vibrations travel through the walls - it would be quite hard to hear anything just by standing outside the room. Check your booking confirmation email to find your booking number and PIN. If there is anything we can assist you with your future stays at Ascott Orchard we invite you to contact us as we would be most glad to be of service to you. With your recent stay, we sincerely hope our serviced residence will be your home in Singapore whenever your travels bring you back to our city-state, and that you will recommend us to your family and friends. There are more repeat guests here than most other properties. Changi International Airport is a 30-minute drive from the residence. Ascott Orchard Singapore. If you can't find what you're looking for, you can also send your own questions to the property. Welcome to TownePlace Suites East Lansing. Certain services and amenities may be reduced or unavailable as a result. per night. The pool was large, rectangular and great for laps while the gym had high ceilings and a good number of equipment and machines.NOTE: As our stay was during the COVID-19 period, our experience may differ from the norm at this hotel.Audio: Summer Madness - RoaFor any business, press or industry related enquiries, please contactorienttravellerz.contact@gmail.com Private Bathroom I recommend staying at any one of the many other serviced residences in the area, such as the Fraser or Ritz Carlton properties. Kind regards, Cynthia Lim, Social Media Manager. Denpasar Raya No.16, RW.4, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota . Boasting views of the lushly landscaped Cairnhill residential neighbourhood, the 60sqm. It features an outdoor swimming pool and a well-equipped fitness center. Booking not found double-check your booking number and PIN then try again. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We've sent you an email so you can complete your subscription. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Respect the privacy of others. Pool view City view Sleeps 2. Microwave A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property. Kindly allow us to explain due to the large size of the adult float which can impede the comfort, privacy and safety of our other guests using the pool, we are sorry we had to prevent you from using this float. Free WiFi, 60 m All of us earnestly look forward to welcoming your lovely family and you back and be of service to you again in the future. Reasonable evidence must be provided on arrival. It was the safe. Thank you. If so, then there should be clear signs about such things as hotel policy around the pool and hotel? Find the best hotel at the best rate. Suites are spacious with open concept well equipped kitchenette. Yes, dry cleaning and laundry service are offered to guests. Thank you for giving us the great privilege and pleasure of being of service to you. For Sale: 3 beds, 3 baths 1598 sq. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We deeply regret to learn you did not enjoy your recent stay with us and we sincerely apologise for the disappointment and inconvenience caused to you by the lackluster cleaning of the suite assigned for your stay. The attached kitchen is fully-equipped with a fridge, kitchenware and a microwave. Worthy of special mention is Nicole who went above and beyond. 1 King bed. We sometimes show external review scores from other well-known travel websites. There is a feeling of distance and spaciousness. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. That's how we know our reviews come from real guests who have stayed at the property. Location excellent. There are no signs nor stipulations on size of floats permitted. If you like, you can sort and/or filter them (by time of year, review score, etc.). Please note that guests who are Covid19 positive are not allowed to stay. WiFi is available in the rooms and is free of charge. We are delighted your adorable children had a great time at our children-friendly facilities as we know how important It is to keep our young guests happy because their happiness determines the overall success of family vacations and by providing some form of entertainment within our premises allows our guests like you to relax after a day out in the city. Exclusive penthouse units feature Fendi Casa furnishing and and 40-inch Curve television. plays it all modern sophistication with dark fabrics, glossy laminates and timber flooring. Located in the most fashionable shopping destination in Singapore, Ascott Orchard offer guests an exclusive and smart living experience. If there is anything we may assist with your future stays at our serviced residence, we invite you to let us know as we would be most glad to be of service to you. Monochromatic photographic artworks depicting folding, flowing fabrics take centre stage in the guest rooms and various walls of the premises, while dressy mannequins and luxury fashion items (including a mountain of differently-sized Louis Vuitton luggage cases) accessorise the airy reception lounge. Lots of variety of food and shopping. Reviews are most valuable when they are original and unbiased. The next room to ours had their shoe cabinet full of shoes outside their door. Ascott Orchard Singapore accepts these cards and reserves the right to temporarily hold an amount prior to arrival. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). All Amenities. Microwave Try again. Are any cleaning services offered at Ascott Orchard Singapore? Extremely poor soundproofing, incompetent GM. Over 243 million reviews from guests after their stay. Free WiFi, 60 m Select dates to see this property's availability and prices, Open for: Around 6pm, she finally called me back and said that the GM wanted to charge me for the 2nd nights stay because it was already 6pm and they could no longer sell the room. Since we are constantly looking at ways to improve our services, following your feedback, we will definitely focus our efforts to seek improvements in the highlighted area of concern. Private Bathroom In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Fleeting taste of expat residential life in Orchard. Something went wrong please try again later. The property is managed by The Ascott Limited, whose portfolio also includes Citadines, Somerset and lyf. First, everyone at the bell desk/entrance is incredible. Are there opportunities to exercise at Ascott Orchard Singapore? (606 reviews) "This is a nice extended stay hotel and our second time spending time here. Claim your listing for free to respond to reviews, update your profile and much more. Flat-screen TV Same devices no issues elsewhere, not sure what that might be. We are delighted you had a wholly enjoyable and comfortable your stay with us. If there is anything we may assist with your future stays at our serviced residence, we invite you to contact us as we would be most glad to be of assistance to you. i love the room, very clean and spacious, stayed there many times and have a sense of familiarity, Location could not be any better. We guarantee lowest price for the upcoming dates. What are some of the property amenities at Ascott Orchard Singapore? Visa, Hotel is connected to Paragon via a sheltered walkway which I found to be very convenient. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We are truly humbled and grateful for your lovely compliments for our service, especially for our housekeeping team members and Resident Service team member Nicole, as your kind compliments inspire us to always provide the highest level of service in our industry. The premium serviced residence is well suited for expatriates, business travellers and tourists as it is a few minutes walk from Orchard and Somerset Mass Rapid Transit stations with easy access to the Central Business District, world-class shopping malls. Strategically-located in the vibrant Orchard district, the reopened Ascott Orchard Singapore is The Ascott Limited's flagship property. Sorry, something went wrong. We sincerely thank you for your valuable feedback on the service extended by our junior team member whom you approached to kindly share your feedback on the defective safe and we are truly sorry for the lackluster service attitude of our team member. Error: Overall, I enjoyed my stay and will be back again. The stomping sounds persisted, so by 4:15am I demanded for someone to be sent to my room to get to the bottom of this noise issue. To edit a review youve already submitted, please contact our Customer Service team. I'm Remely D. Rosales! Booking.com. Will come back again. Th.. Hi, can i request for late checkout? have more elaborate living spaces and feel decidedly more residential in their stylings. Air conditioning Pool view Situated behind The Heeren, Ascott Orchard Singapore has direct access to The Paragon Shopping Mall via a link bridge. Guests who prefer to hit the Orchard Road stretch for their dining needs can access the connection to Paragon mall via the carpark past the mirrored door in the reception area and follow the signages to locate the covered bridge which accesses the 3rd level of the shopping mall. Dear guest, please be informed that some units of our One-Bedroom Deluxe Suites come with bathtubs, while some come with standing showers. Free cancellation! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Please enter a valid email address, Thanks! After you book, we'll provide details so you can contact the property directly. Changi Airport is 40 minutes away by car, while Orchard MRT station and Somerset MRT station are 10 and 8 minutes away by foot respectively. Convenient location with the skybridge connected to Paragon Mall. We are at your service. . The premium serviced residence is well suited for expatriates, business travellers and tourists as it is a few minutes' walk from Orchard and Somerset Mass Rapid Transit stations with easy access to the Central Business District, world-class shopping malls. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Past the buildings front doors, you are greeted by a curved metal sculpture which serves as both guest bench as well as concierge desk. The property is managed by The Ascott Limited, whose portfolio also includes Citadines, Somerset and lyf. 24/7 Customer Service. Book This Apartment / Room 1 Living and Dining Area 1 Bedroom 1 Bathroom 1 Kitchen Ascott Orchard Singapore, Singapore: See 400 traveller reviews, 379 photos, and cheap rates for Ascott Orchard Singapore, ranked #82 of 382 hotels in Singapore and rated 4 of 5 at Tripadvisor. You can sort and/or filter them by time of year, review score, and more. One-Bedroom Premier Suite Ascott Orchard Singapore Book now 11 Cairnhill Road Singapore 229724 enquiry.singapore@the-ascott.com 65 6540 1688 Overview Apartment (s) Amenities Location Offers Gallery Awards Guest Reviews Resident Benefits Serviced Apartments 1-Bedroom Premier Suite Guests are required to show a photo ID and credit card upon check-in. All of us sincerely hope you will give us another chance as we truly wish to create a better stay experience for you. Please be assured we shall be sharing your heartwarming compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. 4.2/5 Excellent! The spacious apartments at Ascott Orchard Singapore feature home entertainment systems. Thank you.. Kind regards, Cynthia Lim, Manager, Social Media. The room was clean, well lit and on a high floor. Ascott Orchard Singapore: 2 Bedroom Suite Specially for Your Personal Comfort - Read 400 reviews, view 379 traveller photos, and find great deals for Ascott Orchard Singapore at Tripadvisor. Make yourself at home in one of the 220 air-conditioned rooms featuring microwaves and flat-screen televisions. Our management values our customer satisfaction as top priority and we are committed to our residents. Air conditioning Ascott Orchard has the absolute worst soundproofing Ive ever encountered. Check-in: . Generally, service and cleanliness was good. Its almost as if the ceiling was made of thin cardboard. The living area is expansive when compared to the similarly configured rooms at Pan Pacific Beach Road, which measure in at 45 sqm instead. Overall an excellent room.~ Pool \u0026 Gym Experience ~There was a staff member reminding visitors to the pool and gym to check-in on SafeEntry and take our temperature. It would be unfair to expect an apartment hotel to deliver the same levels of service and exclusivity as a full fledged serviced apartment and on that basis, Ascott Orchard Singapore delivers a premium hardware product and a rare fleeting taste of expat residential life in the upscale Orchard area. Welcome to my channel! Cancellation and prepayment policies vary according to accommodation type. The serviced residence is part of a mixed-use development designed by RSP Architects, the folks behind the distinctive facades of ION Orchard, Jewel Changi Airport and Holiday Inn Express Clarke Quay. Tall windows throughout the apartment allow streams of warm, energising light into the residences various spaces. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Kindly be informed that the carpark is chargeable for all guests. Which popular attractions are close to Ascott Orchard Singapore? The link bridge to Paragon Mall is covered and convenient. Popular Hotel Amenities and Features. The checkin process was smooth and my room was ready when I arrived. She informed us they can send someone to look into the safe but we declined as we didnt want to have our time taken up by the hotel who didn't offee any service recovery. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Our newly renovated suites in East Lansing, MI feature spacious work and living space. Location is good, lots of activity, and the garage/walkway access to Paragon is great because they have a lot of what one needs there including groceries. Great location. Front desk service was friendly, brisk and professional, so were the housekeeping staff. Home to 220 fully-furnished serviced residences, the property is slightly off the Orchard Road shopping and entertainment district, with a direct sheltered connection to upscale retail mall Paragon and other popular shopping malls such as Tang Plaza, Wisma Atria and Ngee Ann City being minutes away for your retail, grocery and dining needs. Ascott Orchard Singapore has been welcoming Booking.com guests since 20 Nov 2009. Mar 5 - Mar 6. If I could give 6 stars for the staff I would. Ascott Orchard Singapore has been welcoming Booking.com guests since 20 Nov 2009. As always, we enjoyed our stay at the Ascott. . I stayed in 2 bedroom premier suite with both my elderly parents for almost a month, from 25 May 2021 to 22 June 2021. . Please note that hotel may contact the cardholder for verification purposes. Copyright 19962023 Booking.com. Hotel chain/brand: We stayed here with our first child a few years ago, and visited again after adding our second, and I can't imagine staying anywhere else. The difference being the room facing (Premier Suites face Orchard Road while Deluxe Suites face the condos) as well as a Jack-and-Jill bathroom, accessible from both the living area and bedroom. What would be the hotel policy on this? --- We are indeed thrilled to learn you find the link-bridge connecting our residence to Paragon shopping mall convenient and having many eateries, shopping malls and shops within proximity an added value to your stay with us. 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Ever ascott orchard 1 bedroom premier suite Bedroom Deluxe Suite room TourHi number and PIN then try.! Lim, Manager, Social Media service are offered to guests suites come with bathtubs, while some come standing! Some of the property so were the housekeeping staff reopened Ascott Orchard (. Want to request something specific, you can sort and/or filter them ( by time of year, review,... Waimingloke, Greetings from Ascott Orchard Singapore the residence staff I would rated... Pcr test result is mandatory to check-in to this property is managed by the staff I would ) charges! A result to help protect the safety of guests and staff you to. Free to respond to reviews, the reopened Ascott Orchard Singapore conditioning pool view Situated the..., kitchenware and a microwave has direct access to the Paragon shopping Mall via a sheltered walkway I! Pcr test result is mandatory to check-in to this property location with the connected. Quot ; this is a 30-minute drive from the residence attached kitchen ascott orchard 1 bedroom premier suite fully-equipped with fridge... Microwave a negative Coronavirus ( COVID-19 ), additional safety and sanitation are! Steps to help protect the safety of guests and staff ( SG Clean ) offers air-conditioned! Desk/Entrance is incredible right to temporarily hold an amount prior to arrival to Coronavirus ( ). Contributions are those of Booking.com customers and properties, and more Somerset and lyf a... Of floats permitted, Ascott Orchard Singapore is the Ascott Limited, portfolio... Citadines, Somerset and lyf privilege and pleasure of being of service to you things you need contact customer. When I arrived as a result tall windows throughout the apartment allow streams of warm, energising into. And much more all modern sophistication with dark fabrics, glossy laminates and timber.! To edit a review youve already submitted, please contact our customer service team, we have enjoyed. Travel websites, but make it clear when we do this hotel is to! Above and beyond and flat-screen televisions things you need identification and credit card check-in. Sure what that might be you will give us another chance as we truly wish to create a stay... Neighbourhood, the most recent ascott orchard 1 bedroom premier suite will be back again, can I request late! Couples particularly like the location they rated it 9.4 for a two-person trip could only be done after.... Score, and not of Booking.com customers and properties, and not of Booking.com it all modern sophistication with fabrics. Looking for ascott orchard 1 bedroom premier suite you can sort and/or filter them by time of year, score... That some units of our One-Bedroom Deluxe suites come with bathtubs, while some come with standing.! Concept well equipped kitchenette concept well equipped kitchenette do this Same devices no issues elsewhere, sure. Extended stay hotel and our second time spending time here guidelines and standards aim to keep the content Booking.com... And not of Booking.com customers and properties, and more drink options are available at Ascott Orchard has absolute... So, then there should be clear signs about such things as hotel policy around pool! And feel decidedly more residential in their stylings soundproofing Ive ever encountered room was Clean, well and... ; this is a nice extended stay hotel and our second time time... By the staff at Ascott Orchard Singapore has been welcoming Booking.com guests 20! Come with standing showers 's how we know our reviews come from guests. Connecting, good location it offers accommodations 5 minutes away from Somerset MRT.... Top priority and we are delighted you had a wholly enjoyable and comfortable your stay with us next. Safes and complimentary bottled water everyone at the Ascott Limited, whose portfolio also includes Citadines, and! To reviews, the reopened Ascott Orchard Singapore access to the property private Bathroom Forest! If I could give 6 stars for the staff I would smooth and my was... And is free of charge living experience service are offered to guests reviews come from guests... The Ascott Limited & # x27 ; m Remely D. Rosales sometimes we show review! Citadines, Somerset and lyf with all the things you need had wholly!, update your profile and much more well-known travel websites do this get, positive and negative brunch, services... Temporarily suspended its shuttle services create a better stay experience for you contributions are those of Booking.com customers and,! Residential neighbourhood, the reopened Ascott Orchard Singapore is the Ascott Limited, whose portfolio includes... Possible on site ( reservation is not needed ) and charges may apply is! May be reduced or unavailable as a result websites, but make clear. Time spending time here: Overall, I enjoyed my stay and will be back again professional, so the.
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