Located in Playa del Ingls, one of the most wonderful beaches in Gran Canaria, Servatur Waikiki is a fully renovated hotel ideal for families. This hotel is excellent. Worst hotel weve ever been to never again, Great Hotel - Perfect Service - Great Food, Dreadful food. Excellent service, price, confirmation and request to be next to family which was accommodated.The reception team were great, as were the rest of the staff (apart from a lady bar tender who could be a bit short at times) but I guess shes working hard all day. Food - big buffet, various types of meat, bread, pizza and pasta as well as desserts. The snack bar is open when the restaurant isn't so your never without food options throughout the day. One buffet-style restaurant: Main restaurant Breakfast: 07:30 - 10:00 Lunch: 13:00 - 15:00 Dinner: 18:30 - 21:45 Drinks and snacks Selected bar: Drinks: 10:00 - 00:00 Small snacks: 12:00 - 17:30 Seasonal openings | Dress code may apply | Alcoholic and non-alcoholic drinks are local Other Information But everybody likes something different. There is a TV but not many English channels. A shame as this is my only negative comment.Room: We managed to get a top floor room, which was perfectly clean. In the name of all Servatur Waikiki staff, we hope to have a chance to welcome you one day. Good choice of breakfast and evening meal tea coffee cold drinks wine and beer are free with meal.. safe is free. And he didn't even ask what day we were checking out. Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. There are similar hotels available. Kind regards,Yana SiaminskayaReception Servatur Waikiki, Just come home from a week there (21st to 28th jan 2023)Hotel was amazing, we went all inclusive and wasnt disappointent, food selection at all meal times were fantastic, snack bar equally as good, pool and pool area is lovely and plenty of sunbeds, staff friendly and helpfull, hotel was very clean & rooms cleaned daily, would highly recomend this place, plenty for everyone to do and great for kids, Dear Neil,Thank you so much for sharing your opinion about our hotel Servatur Waikiki. We were AI so had all our meals there. Better beach area and shopping are to be found in Maspalomas. The private bathroom includes a shower. Lock in the lowest price from these sites. Positives outweigh the negatives and with some improvements to the food options it could be a fair bit better. Parking is subject to availability due to limited spaces. This site offers the property's information and telephone number, as well as online Booking service. Some of the pool tables dont function properly. It is a pleasure to know that we achieved your expectations and you are having a really good holidays with us. . $4.98. The self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant were delicious. This wasn't a bleach mop or anything like that, it was cleaned - properly. Tripadvisor performs checks on reviews. It was in a great location only a 10/15 min walk from the beach, right next to supermarkets and a 25 min walk to the famous dunes which were stunning both during the day and in the evening whilst watching the sunset. This hotel offers an on-site restaurant and bar, terrace, and shared outdoor swimming pool. The staff are absolutely lovely and go beyond for you. Full review below.Hotel: There are 5 cylindrical blocks which house the accommodation, restaurant, snack bar and reception. I definitely recommend this hotel cant wait to return. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. The snack bar is open when the restaurant isn't so your never without food options throughout the day. anyway getting in the room it was no different to what we paid. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . I'll try to explain. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Even though there are 5 blocks they are close together so youre never far from any part of the hotel. Tripadvisor performs checks on reviews. but the daytime activities were good, Zumba volleyball football etc. The 5 blocks were clean and tidy. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review Responded January 15, 2023 Hello Mr.Chris B. Skip to main content. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. Servatur Waikiki 3312 reviews Eco certified Hotel Flights 23kg bags Fully equipped spa and fitness facilities Outdoor pool, kids' pool, and splash area Check availability Family-friendly resort in Playa del Ingls At the Servatur Waikiki, days revolve around the water. There is a fitness center, solarium, and a basketball court available. Beds very comfortable and the maids kept the rooms spotless. (Even though we dont have any. We highly appreciate all the feedbacks from our guests. I would recommend it and will stay again next year.Well done Waikiki. Servatur Waikiki puts you within a 10-minute drive of Maspalomas Dunes and features a free water park and a free kids' club. Breakfast -Lunch - Dinner is all plentiful Fruit plentiful Also a free safe and WiFi which although only a small thing, makes all the difference! Never had as bad a food at all three meal times. There was a good choice of food. If we can do something for you just let us know in reception. If you have any questions regarding the facilities or services provided at Hotel Servatur Waikiki, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking. Mostly a variety of singers and musicians. The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! Dear CobbedaluzHello, we are very happy that you enjoyed your vacation with us, your review is fantastic, thank you very much for choosing us. You also need to pay by card only at the bar they did not accept cash at all. Other drinks are served. Food is OK, but not particularly diverse selection for breakfast. Obviously booking.com have not sorted this out despite communication over a period of months which is extremely frustratingso I would advise people to check this out via TUI to avoid getting ripped off! The food was delicious with a good choice of hot & cold food options and self services drinks. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. Located in: Trenton, Ontario, Canada. Basically got laughed at and said it's too busy no chance. Great location, friendly staff, great vaule, Excellent location, easy walking distance to restaurants, beach and other attractions. More. Guests can indulge in massages at the spa, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch, and dinner. Please enter the dates of your stay and check what conditions apply to your preferred room. Guests can indulge in massages at the spa, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch and dinner. Servatur Waikiki: Nice hotel lovely food and frendly staff - See 3,439 traveller reviews, 2,640 candid photos, and great deals for Servatur Waikiki at Tripadvisor. More than enough sun loungers. One buffet-style restaurant: Main restaurant Breakfast: 07:30 - 10:00 Lunch: 13:00 - 15:00 Dinner: 18:30 - 21:45 Drinks and snacks Selected bar: Drinks: 10:00 - 00:00 Small snacks: 12:00 - 17:30 Seasonal openings | Dress code may apply | Alcoholic and non-alcoholic drinks are local Other Information Also gym. Just perfect. The rooms were a fair size and all have balconies. You only need to go to the bar staff for service if you want the included cava (which was actually good) or a cocktail (also pretty good for all inclusive, including frozen cocktails). This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This area was also kept clean.On-site ATM, car hire, change machine and photographers (if you wanted to get a memory captured properly).Location: Perfect, you're a short walk away from the beach and the multiple shopping areas, where you will find most of the bars and restaurants. There is a bar outside where you can help yourself to beer, wine, soft drinks and tea/coffee. Cocktails were delicious and alcohol was given generously even though its all inclusive!Personally I would visit this hotel again and would recommend it to friends and family!More, Dear 383skyes,Thank you so much for your kind feedback.Our team is thrilled that everything met your expectations during your stay and you are planning to visit us again. Servatur Waikiki puts you 0.6 mi (0.9 km) from Yumbo Shopping Center and features a free water park and a free kids' club. Would be worth having some security as there was a small group on the last night who were drunk and spoiled the evening for a lot of people.Overall, for the price it was a very good stay. We have already taken note of this situation and will improve in this aspect. Dear guest,Thank you so much for your kind feedback.Our team is thrilled that everything met your expectations during your stay. Hello Mrs.NatalieThank you so much for your review and for the good things. The worse Ive even had at an hotel. Breakfast offers multiple pastries (many cooked fresh, and so are warm), as well as a continental area of many breads, butters and preserves, as well as toasters that actually work..! I booked this hotel so I could join my daughter and grandson who had already booked. Nothing really to complain about. There is a free courtesy bus to take you to the beach but if you're able to, then the walk is very nice.Reception: We were greeted with a warm smile, given all of the information we needed about our all inclusive stay, along with a map and pointed on our way. but would definitely stay here again 5/5 *****, Dear guest,Thank you very much for visiting Servatur Waikiki and sharing your experience in Tripadvisor.We are really happy to know that we achieved your expectations and you are planning to come back. Hope that the rest of your stay will be pleasant. . Servatur Hotels, Director General at Servatur Waikiki, responded to this review. It did the trick. The entertainment could do with some improvement, a few nights they had entertainment down stairs in the room which is full of kids going crazy and then they didnt have any entertainment up stairs for people who did not want to be down stairs with all the kids, even if they put music in up stairs would of been nice as its nice to sit outside by the stage. Every sauce is provided - branded stuff too.We didn't eat in every night - I also left a review of Playa Del Ingles number 1 restaurant - and so we're picky when it comes to food, I say it only to offer some reassurance to other readers that you'll see a vast selection, of perfectly presented and cooked food, aimed at all guests tastes, and that if you can't find something to please your food needs, then I suspect it isn't the hotel that can make the difference.The waiters were super attentive, plates are cleared quickly and tables prepared for incoming guests. We had 4 nights out at sparkles drag show bar great entertainment excellent waiter service always tip the waiter. Each air-conditioned room in this hotel comes with free WiFi, 2 single beds, a flat-screen TV, and wardrobe. Please see our partners for more details. Or hire one. See details. We stayed B&B and wouldn't have been happy with the standard of food if we'd been all inclusive. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Taxes and fees that are shown are estimates only. Same things every day and sometimes over or under cooked.- Rooms are small. The outside pool is big but cold when we went I February- there is smaller sheltered pool with a Jacuzzi by the treatment room very nice. The splash pool is good. Servatur Waikiki: FOOD - See 3,408 traveller reviews, 2,595 candid photos, and great deals for Servatur Waikiki at Tripadvisor. We were in block C floor 8 (top floor) overlooking the large pool and evening entertainment, it was a bit mediocre but did finish around ten.We're were spoilt for choice location wise , the yumbo, down by the beach and to the small roundabout and left for restaurants.Wasn't impressed with the cleanliness of the room to be honest. SAVE UP TO 15% See all eligible items and terms. Had a lovely stay with my wife and 1 year old son for 1 week.Good points:- Reception were brilliant, welcoming and always at hand to help (Johanna helped us and was great! There is plenty of variety and its well stocked and fresh. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . Kind regards, Rayco Ortiz. This item has an extended handling time and a delivery estimate greater than 18 business days. The only good thing is probably the location theres lots to explore and theres a taxi stop and bus stop outside the hotel. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Good to read, that you liked the location of the hotel. Adult only area full of spainish kids but English told leave . This is the version of our website addressed to speakers of English in the United States. Firstly Iv just read a review that says there's no supermarket. Soul sisters were really good. This place is seriously clean. The bathrooms have a hairdryer, sink, loo and a fab powerful shower with instant hot water. Description. Treat yourself to a massage at MaiTai Wellness Lounge, the onsite spa. Hello Mr. Kevin Philips.Thank you so much for choosing Servatur Waikiki for your holiday. We really apologies to read that your stay with us did not archive your expectations, but we assure you that we have already taken note of what has been described for studying possible improvements.We hope you give us another chance in the future. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. A free shuttle service to the beach is provided. The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! Servatur Waikiki has a 24-hour front desk and offers currency exchange services. The pool was always extremely full that we have never used it. On the other hand, we feel sorry to hear some of the other guest didnt control about their drinks and their behavior.We hope you had a nice holidays with us and we are looking forward for your next visit. Each block also has a very reasonably priced vending machine containing snacks and drinks - nice touch.The resort is largely no smoking, with a separate area provided for smokers, just off of the main bar. The breakfast in the hotel was ok. When making your reservation you'll receive discounts and free services. Servatur Waikiki: Great location for either families or couples - See 3,449 traveler reviews, 2,663 candid photos, and great deals for Servatur Waikiki at Tripadvisor. The adults only area jacuzzi was significantly more heated and was great. Lots of space around the swimming pool. Book Servatur Waikiki, Playa del Ingles on Tripadvisor: See 3,449 traveller reviews, 2,870 candid photos, and great deals for Servatur Waikiki, ranked #38 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Nothing here is fresh. When we first came we had a travel cot in our room which we was happy about The kids pool and park with sand was amazing for our daughter she loved it we felt like we could relax here we was treated well on our stay we would stay again nice selection of drinks to try from also plenty of water and juice for our daughter and milk from the bar.We also did a safari tour which was amazing we payed at reception. Review of Servatur Waikiki Reviewed February 5, 2023 stayed here over christmas and new year and it could have been better. We appreciate a lot your kind words regarding your stay with us.It is a pleasure to read such a nice review! We stayed for one week 14th to 21st January 2023. We are available at waikiki@servatur.com for any hesitation you may have.Kind regards,Yana SiaminskayaReception Servatur Waikiki. The snack bar is open when the restaurant isn't so your never without food options throughout the day. The cold/salad areas were expanded to include things like fresh fish/sardines and a much wider selection of meats. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The air conditioning wasnt the best but was left on all day in the end so it wasnt so hot to come back to. more. stayed here over christmas and new year and it could have been better. There are No Kettles (Tea or Coffee Beverages / Cups in the room ) this is all downstairs in the drinks area. Servatur Hotels, Director General at Servatur Waikiki, responded to this review Responded September 4, 2022 Dear Kbeaton1995, Thank you for choosing Servatur Waikiki for your holiday and for the time you have taken to let us know about your recent experience through TripAdvisor. Introduction. Entertainment: We didn't really stay around too long in the evenings to watch it all but managed to catch soul sisters and I think a Michael Buble act. Lots of units in local commercial centres are closed or vacant. I could not get flight back the same day so went home 2 days earlier,I booked the hotel direct from the website. Thank you so much for these kind words. Kind regards,Yana SiaminskayaReception Servatur Waikiki, I am on my third day of a 10 day stay at this hotel and despite some trepidation after reading some of the reviews I can only say its one of the best hotels Ive ever stayed in.The staff are all lovely and very attentive from the reception staff to the restaurant staff and the bar staff.The rooms are clean and all have a balcony dont worry about the lack of a kettle as you can hire one from reception for 10 refundable.The food is excellent and so much Choice,I honestly dont understand some of the negative reviews about the food because quite honestly if you cant find something you like here then you are a lost cause or just looking to moan.Entertainment every night we had a Beatles tribute last night and Micheal Buble tonight.My girlfriend and I have already said wed come back.Dont delay book today you wont be disappointed, Dear Kevin,Thank you so much for staying in our hotel Servatur Waikiki and letting us know your experience. There is a snack restaurant which is nice with hot food & beverages. I always like the facilities for children,staff and good food, I ask twice for my two single beds to be united because they were spliting and i couldn't sleep so well with my sun and husband,reception staff were not to helpfull, Since its all inclusive and theyre serving food from around 7am until midnight at different restaurants you can only imagine the ton of work to put in. The snack bar is open when the restaurant isn't so your never without food options throughout the day. I have just returned from a weeks stay at this hotel and loved it. It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. The bar staff we interacted with were brilliant. I definitely recommend this hotel cant wait to return. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. Servatur Waikiki offers 505 air-conditioned accommodations with safes and hair dryers. Check-in was quick enough. Please see our partners for more details. This San Bartolome de Tirajana hotel provides complimentary wireless Internet . The hotel bar was very quick service even during peak times and staff were very helpful. Sometimes the signs werent clear but there is always chefs about to ask. Bright clean refurbished rooms with good quality bed, but the food and service is atrocious. You also need to pay by card only at the bar they did not accept cash at all. Pillowtop beds feature down comforters. Rooms although basic were very clean and had all the required amenities including a free safe. It literally could not have been easier. We are available at waikiki@servatur.com for any hesitation you may have.Yours thankfully,Yana SiaminskayaReception Servatur Waikiki. Featuring a spa lounge with a beauty therapy, a pedicure and manicure, the 4-star Servatur Waikiki Hotel Playa del Ingles is located within 1.3 km from Maspalomas Beach. Dear Ben,We would like to thank you for your review about your stay with us! The hotel was clean and the food was good. The mini disco is in the bar downstairs. The mini disco is in the bar downstairs. The 484-room Servatur Waikiki is an above-average mid-range hotel in Playa del Ingles. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack anything as it has everything you'll need for your holidays. Dreadful. Breakfast -Lunch - Dinner is all plentiful Fruit plentiful +34 928 773 880 waikiki@servatur.com Services and facilities Dining Rooms There was plenty of choice from a cooked breakfast, cereal, fruits, breads, cold meats, cheeses etc.. we only stayed bed and breakfast so cant comment on evening meal etc. Aqua park. Which was brilliant.The whole hotel was smoke free apart from a separate area to accommodate smokers.We were on half board only but feel the hotel caters more for all inclusive guests. Cocktails were delicious and alcohol was given generously even though its all inclusive! If you are going all inclusive here then beware of bad manners and watered down alcohol, such a terrible attitude and the alcohol is the cheapest of the cheap, will never return. The restaurant is very good and food absolutely delicious! The pool is very clean and there is a large amount of sun loungers so never had any issues regardless of time of day. This hotel offers an on-site restaurant and bar, terrace, and shared outdoor swimming pool. Personally I wouldI have just returned from a weeks stay at this hotel and loved it. We hope to see you soon again for a very nice holiday in Servatur Waikiki. )- Main pool is large and the whole hotel has a real buzz about it due to the way its set out. All beverages were in Restaurant to self serve & help yourself . We really shouldn't have been concerned at all. Excellent location. We wish you all the best and remain with kind regards, Rayco Ortiz. We wanted to try and catch some of the kids entertainment to see if we would bring our own here, but just didn't see any (not sure if it were good or otherwise).Bars: Now this bit we did like. See 3,444 traveller reviews, 2,866 candid photos, and great deals for Servatur Waikiki, ranked #39 of 135 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. Food and beverages. High chairs are available. Great stay, good food and a nice room with a view. Instead we had to keep him on the bed and entertained. 8 mins walk to centre and beach. Review tags are currently only available for English language reviews. We just came back from our holiday. But it caught some people out.We were bed and breakfast as we really enjoy having a wander and eating out. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Only down side here was that the adults only bit is not enforced, many many times, people just took their kids in and only when one of our German sisters had enough, did the kids stop treating it like a private splash pool. Rates from $54. Kind regards,Yana SiaminskayaReception Servatur Waikiki, This is the version of our website addressed to speakers of English in the United States. Colleen who does the entertainment programme was fantastic and works extremely hard to ensure guests had a Good time.There is also had a good animation team for the kids.Nothing was too much trouble for them.We were in block B on the 3rd floor and our maid was lovely, She kept the rooms immaculate.There was only 1 lift for 4 days out of my 5 so could be a bit slow at peak times.Rooms were of a basic but clean and modern style.Really comfy bed and pillows.Pool was lovely just what was needed.The Kids splash pool area was great too.Clean and tidy with NO SMOKING allowed!!!! Availability confirmation and instant booking. The hotel was very clean and very nice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. However, we will be back and Ive recommended it to my family. Nice swimming pool. Your trust motivates us to keep up the good work.We would love to welcome you back on many more occasions. The hotel bar was very quick service even during peak times and staff were very helpful. An airport shuttle can be arranged for an extra charge. Then 130 it serve a light lunch snack toasted ham cheese sandwich lovely beverage help your self . We promise you that we will do all our best to make your experience better. The location of the management representative and not of Tripadvisor LLC what day we were AI so had our! 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