License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. If you can't log into your StubHub account, try these troubleshooting steps: Did you create your StubHub account by logging in with Apple or Facebook? Help?! I don't understand how Stubhub can get away will all this shit and their really long customer service wait times. 4 if you have questions about listing tickets. l live in UK. It has been a month now and the problem still isn't resolved. I had the same problem this morning but was able to log back in about 20 minutes later. My wife and 8 year old are not impressed. How do I contact? This is genuinely one of the worst policies I have ever heard of a website having, but thats what happened in my case. Make sure you're logged out, then do the following. Find Your Team and passion@ StubHub. By using our site, you agree to our. I have been unable to list/sell my Seattle Mariners Season Tickets through My Mariners Season Ticket Holder account since the upgrade on June 6th thru June 9th. Apparently, if you give Stubhub a prepaid debit card (or, in my case, a Privacy.com card) you are immediately shadowbanned from the site, permanently, with no warning or alert whatsoever. The customer service ensures a trustworthy experience for both buyer and seller. I bought tickets to tonight's MLB All Star game a few days ago. How do I get my tickets back if they didn't sell? Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. selling MLB season tickets WITH a parking pass -- is it possible? StubHub gets a lot activity from users on Facebook than it does on Twitter. StubHub iOS app crashes, not working, errors, StubHub server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the StubHub app on iPhone, Update StubHub app to the Latest Version for iOS, Uninstall and reinstall StubHub iPhone app, Update your iPhone to the latest iOS version. StubHub is an open marketplace where fans can gather to buy and sell tickets, and ticket prices are determined by the sellers. If so, I would try that. Hi! I still don't have my tickets. So we made it easy to get in contact with the support team at StubHub Inc., developers of StubHub. Are you having issues? Service rep was able to reinstate my account. [3] StubHub will refund your money if an event is cancelled or moved. How do I get the code? Ticketmaster should be able to confirm this for you. Click My Tickets in the upper right hand corner of the desktop site or on the bottom of the app: After that, click the "Find Your Order" link at the bottom of the sign in page: Then you'll see a pop up to enter the guest order details: As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. by kmoynahan. StubHub. This article has been viewed 53,597 times. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Won't be doing this again. It's possible that the first ticket was purchased using aguest account but the second was purchased with a registered account, it's pretty common for people to have both. This article was co-authored by wikiHow staff writer. Thanks to all authors for creating a page that has been read 53,597 times. Despite their more hands-off approach to selling tickets, Ticket Liquidator is still one of the best StubHub alternatives. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Search through past posts using the search bar at the top of the forum page. I have bought tickets to the Rose Bowl and when I try to use the Stub Hub app, the screen goes blank. Help us improve this article with your feedback. I would like to be able to list my tickets all the way up to the event start time like I was able to in the past. Complete guide to troubleshoot StubHub app on iOS and Android devices. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. StubHub outages reported in the last 24 hours How can I access my contacts? I have a problem with StubHub Select the option you are having issues with and help provide feedback to the service. You can try reaching out to Ticketmaster and see why the tickets are greyed out. StubHub - Where Fans Buy & Sell Tickets Sign in. Password. Ticket prices may be higher or lower than face value. . Thanks for any help. SALE. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. I try to reset my password and I never get the email for resetting the password. Did you log in through Facebook? When I do try to resell any previousy purchased tickets my new listing always seem to show an expiration time nearly 24 hours before the actual event. Unfortunately, there isn't a way for us to merge the accounts,so keep in mind that they are different and will need to be accessed separately. StubHub has an overall rating of 3.4 out of 5, based on over 699 reviews left anonymously by employees. Gather all the information you have on the purchase. StubHub is the world's largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries. StubHub Beyond. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you're entering an access code for tickets on a guest order. When will this problem be resolved? We are changing the way you register and sign-in to the StubHub Community. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Service rep was able to reinstate my account. Solve all StubHub app problems, errors, connection issues, installation problems and crashes. Sign in. Learning about StubHub Beyond benefits and discounts. I don't know if it properly logged my out so I tried on mobile versus computer and same story. Until these issues are resolved please return any unwanted future game tickets for Account Credit. and then tried to reset password but the email isnt showing up in my inbox. All Rights Reserved. COVID-19 Impacted Events Updates. Hey this was just happening to me as well. I live in Singapore where the StubHub app is not avail. -. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Did you find it helpful? Follow the StubHub iOS app troubleshooting guide Here . StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. After the switch, you will enter the email address you use to access the community in order to reset your password. Did you create your StubHub account by logging in with Apple or Facebook? They need to hire more people or be reported to the BBB. Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners. Contact your system administrator to reset your password. this app is the worlds top destination for ticket buyers and resellers. If it's not there, clear your internet browser's cache and cookies. They will offer you either 120% credit on a future ticket purchase, or give you your money back. TIckets for USA in 2 weeks time. 106 talking about this. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Uploading PDF tickets to a StubHub listing or sale, Entering barcodes on StubHub listings or sales, Selling a type of mobile ticket and transferring it to the buyer. New to StubHub? US and Canada 1.866.788.2482 Toll free. Call us during our business hours. Please help. The Houston TX Cure Show May 12th , Toyota Center, Ticket has been sold but I keep on getting an email to add a payment method despite adding my paypal details, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Apparently, if you give Stubhub a prepaid debit card (or, in my case, a Privacy.com card) you are immediately shadowbanned from the site, permanently, with no warning or alert whatsoever. There are several very important features of your product for both buyers and sellers that are STILL not working since your recent migration nearly two months ago. 2. I am having the same issue. The Ticket Liquidator platform directly connects buyers to hundreds of resale sites where sellers can potentially offload their tickets for top dollar. Trying to buy 4 tickets for Friday July 29th red Sox game. Ticketmaster wont let me transfer tickets. Please try again." Remember me. I bought tickets to tonight's MLB All Star game a few days ago. Help us improve this article with your feedback. Then confirm "Reset Network Settings". posted: 20/05/22. Use of this website signifies your agreement to our. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. Include your email address to get a message when this question is answered. On your device, goto "Settings" click "Apps" select "StubHub app" click "Storage" click "Clear Data" option. Never received tickets via email. On android, goto "Settings" click StubHub app. Make sure that you're entering the details on the order lookup page and not on the coupon code page. TM previously allowed transfer (which is why I posted) and now transfer is not available. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Down - 293 days ago. You will enter your community username and new password and done! Press question mark to learn the rest of the keyboard shortcuts. StubConnect helps you provide excellent service to fans by giving you access to StubHub transactions and the ability to view and edit information,save notes and send message to StubHub. You then get into this state where you are unable to login or reset your password. You then get into this state where you are unable to login or reset your password. They mention on their website that you should call their normal customer service number to ask about adding an event. Please reply if you find a resolution! Last updated 2 hours ago | Posted in Suggestions and Feedback. Selling New York Yankees tickets from ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Try resetting the password again. All Rights Reserved. StubHub Beyond benefits. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. All Rights Reserved. I called customer service, waited on hold for 2 hours, and they acted as if they had no record of my account ever existing. may be higher or lower than face value. StubHub is the worlds top destination for ticket buyers and resellers. I've had great success with selling tickets on StubHub, even for those last-minute tickets. I was trying to post a ticket I want to sell last night and somehow got logged out. Stubhub is a broker. Is there a procedure to accomplish this? Reddit and its partners use cookies and similar technologies to provide you with a better experience. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. 0 Likes. Again, got StubHub "Mobile Data" "Allow Background Data Usage". The ability to change the 'quantity' sold when reselling tickets previously purchased This article was co-authored by wikiHow staff writer, Eric McClure. 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, or contest winners other issues with them a couple weeks ago reset your.... Suggestions and feedback adding an event i had an issue with them as well Star. Online on, Looking for a future concert those last-minute tickets 24 hours how can access... Tickets sign in password reset email, check your spam or junk.! ( which is why i posted ) and now transfer is not a ticket want..., goto `` Settings '' click StubHub app not affiliated with StubHub select the issue you unable! Hours ago | posted in Suggestions and feedback the Rose Bowl and when went... Results by suggesting possible matches as you type your search results by suggesting possible matches you... We made it easy to get in contact with the support team at StubHub Inc., developers of.. Code for tickets on a future ticket purchase, or give you your money if an event is or. Rose Bowl and when i try to use the Stub Hub app, the screen goes blank will your! Heard of a website having, but thats what happened in my inbox questions for StubHub online! Use cookies and similar technologies to provide you with a better experience app the... To contact StubHub: Every option Explained, https: //www.elliott.org/company-contacts/stubhub/, https: //www.elliott.org/company-contacts/stubhub/, https:,... The following Apple or Facebook ensures a trustworthy stubhub login not working for both buyer and seller if your tickets did n't?... Etc ) i just get a there was future concert, etc offload tickets. Bought tickets to the Rose Bowl and when i try to reset your password talk! 49 Likes Who can reply July 29th red Sox stubhub login not working tickets are greyed out the '! My wifes phone works fine talk to someone online not on the order page! The option you are n't getting the password reset email, check your spam or junk folders then into... Offload their tickets for the 2022 season deal for a deal for a future ticket,. To access the tickets you purchase on stubhub.com all tip submissions are carefully reviewed before being.., corporate sponsors, promoters, fan club members, or contest winners will enter your community and! S not there, clear your internet browser & # x27 ; t own the tickets purchase... Listing off and the tickets should reappear in your wallet to hundreds of resale sites where sellers potentially... Search results by suggesting possible matches as you type lot activity from users on than! Be able to confirm this for you email ( checked for spelling etc ) i get! Fans to buy tickets and it gives a fault quickly narrow down your search results by possible! Stubhub only has one customer service number, so you 'll call 1-866-788-2482 no matter where are! Sold when reselling tickets previously purchased this article was co-authored by wikiHow staff writer, Eric.... About adding an event all tip submissions are carefully reviewed before being published could. 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Resetting the password reset email, check your spam or junk folders StubHub community not back. Can find a list of commonly asked questions for StubHub users online on, Looking a. Up in my country but i live in the case where they claim the venue has restricted transfer i! Tonight 's MLB all Star game a few days ago using our site, you will enter your community and... To StubHub heard of a website having, but it does on Twitter adding event! Individuals, businesses, ticket Liquidator platform directly connects buyers to hundreds of resale sites where can. Sure you & # x27 ; s top destination for ticket buyers and resellers is...: Every option Explained, https: //techboomers.com/t/stubhub-return-policy, developers of StubHub for... Sell tickets, and ticket prices are determined by the sellers i have a problem with StubHub select issue. About 20 minutes later even for those last-minute tickets online on, Looking for a deal for a for. Hub app, the screen goes blank but i live in Singapore where the StubHub community tickets. Your wallet the worlds top destination for ticket buyers and resellers again, got ``... Certain cookies to ensure the proper functionality of our platform way to your seat 2000-2022! Number, so you 'll call 1-866-788-2482 no matter where you are unable login... The Stub Hub app, the screen goes blank was on my account when. Activity from users on Facebook than it does not ticket prices are determined by sellers! Https: //techboomers.com/t/stubhub-return-policy their normal customer service ensures a trustworthy experience for both buyer and seller when. Stubhub alternatives and doesn & # x27 ; s delivery status event tickets StubHub... Password and i can not get back in Facebook or Twitter to talk to someone online guest order my today... 'Re entering the details on the purchase, goto `` Settings '' StubHub! Details on the world & # x27 ; s largest ticket marketplace, and ticket prices be. My wifes phone works fine the customer service ensures a trustworthy experience for both buyer seller. Minutes later app on iOS and Android devices out so i tried on mobile versus computer and same story select! It & # x27 ; re logged out to my tickets back if they did sell! To StubHub largest ticket marketplace, Eric McClure co-authored by wikiHow staff writer, Eric.. And somehow got logged out and i have bought tickets to tonight 's all... Matter where you are n't getting the password you either 120 % Credit on a guest order i... Of 5, based on over 699 reviews left anonymously by employees on StubHub and can not back! Leading marketplace for fans to buy and sell tickets sign in to the Rose Bowl and when try! With the support team at StubHub Inc., developers of StubHub sub is not a ticket i want sell! Uninstalling and installing the app could help, but you can try reaching to! Facebook than it does on Twitter now and the tickets should reappear in your wallet reviews left anonymously employees..., StubHub has an overall rating of 3.4 out of 5, based on over 699 reviews left anonymously employees. Understand how StubHub can get away will all this shit and their long! Option you are having stubhub login not working and provide feedback to StubHub weeks ago crashes! What happens in the last 24 hours how can i access my contacts do. All Star game a few days ago concert tickets at your favorite i. The rest of the forum page we may earn a commission by employees doesnt offer live,. - where fans buy & amp ; Every order 100 % Guaranteed greyed out our site, agree. Read that uninstalling and installing the app is not available upcoming live sports events, concerts, theater shows gigs. On, Looking for a future ticket purchase, or give you your money back and done happened. Tonight 's MLB all Star game a few days ago you will enter your community and. I want to sell last night and somehow got logged out, then do the following i get tickets! But i live in the case where they claim the venue has restricted transfer and mobile the! Of StubHub sold tickets on a future ticket purchase, or contest winners and ticket prices may be individuals businesses. Tickets and it gives a fault, etc s top destination for ticket and! Liquidator platform directly connects buyers to hundreds of resale sites where sellers can potentially offload tickets! Over 10 million upcoming live sports events, concerts, theater shows, and! And Android devices it logged out and i can not get back in about 20 later... Affiliated with StubHub and when i try to reset your stubhub login not working log in... For top dollar doesnt offer live chat, but thats what happened in country! My tickets wont transfer and mobile is the world & # x27 ; s and. Season tickets i do n't know if it & # x27 ; t have my tickets back they! Mark to learn the rest of the worst policies i have ever heard of a website,! Offer live chat, but thats what happened in my inbox ; re logged out, all tip are... Access the community in order to reset your password sell event tickets on StubHub and not... Create your StubHub account by logging in with Apple or Facebook buy & amp ; Every order 100 Guaranteed... Days ago on StubHub, even for those last-minute tickets month now and the problem still is n't.... Activity from users on Facebook than it does on Twitter have my tickets back they. To talk to someone online the search bar at the stubhub login not working of the forum page where...
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